Planned Network Maintenance

As a valued customer we are committed to keeping you informed about any changes in the status of service we provide. This e-mail is to alert you regarding maintenance we will be performing on our network:

Location: Los Angeles, California USA
Date: Tuesday, July 22, 2020
Start Time: 12:00pm PT
End Time: 5:00pm PT
Expected Outage / Downtime: Up to 30 minutes
Reason: Equinix will be performing a Firmware update

To increase performance, availability and sustainability of the Metro Connect Platform Equinix will perform a Firmware Upgrade within their Optical network. The work will be carried out at the DB4 to DB2 Fiber Span. During the upgrade process only DB4 and DB2 connected Metro Connect Service might have a downtime of up to 30 minutes due to a card reboot

We appreciate your patience during this work and welcome any feedback.

Thank you for being an Xfernet customer.

Affected Devices / Services

core01.dub01, core01.dub02
XFN Transit
xLink Service