Status Updates - Xfernet

Planned Network Maintenance

Scheduled on 08/05/2020 18:00:00 Status In-Progress Estimated finish 08/05/2020 22:00:00

As a valued customer we are committed to keeping you informed about any changes in the status of service we provide. This e-mail is to alert you regarding maintenance we will be performing on our network:

Date: August 5, 2020
Start Time: 6:00PM PST
End Time: 10:00PM PST
Expected Outage/Downtime: 30 minutes
Impact Segment: ISP/Transport

Please be aware that this maintenance will be service impacting and a downtime event.

We appreciate your patience during this work and welcome any feedback.

Thank you for being an Xfernet customer.

Regards,
Xfernet Support

Affected Devices / Services

Building ISP Service, Building Transport Service

Planned Network Maintenance

Scheduled on 07/23/2020 12:00:00 Status Completed Maintenance Estimated finish 07/23/2020 17:00:00

As a valued customer we are committed to keeping you informed about any changes in the status of service we provide. This e-mail is to alert you regarding maintenance we will be performing on our network:

Location: Los Angeles, California USA
Date: Tuesday, July 23, 2020
Start Time: 12:00pm PT
End Time: 5:00pm PT
Expected Outage / Downtime: Up to 30 minutes
Reason: Equinix will be performing a Firmware update

To increase performance, availability and sustainability of the Metro Connect Platform Equinix will perform a Firmware Upgrade within their Optical network. The work will be carried out at the DB1 to DB2 Fiber Span. During the upgrade process only DB1 and DB2 connected Metro Connect Service might have a downtime of up to 30 minutes due to a card reboot

We appreciate your patience during this work and welcome any feedback.

Thank you for being an Xfernet customer.

Affected Devices / Services

core01.dub01, core01.dub02
XFN Transit
xLinx Service

Planned Network Maintenance

Scheduled on 07/22/2020 12:00:00 Status Completed Maintenance Estimated finish 07/22/2020 17:00:00

As a valued customer we are committed to keeping you informed about any changes in the status of service we provide. This e-mail is to alert you regarding maintenance we will be performing on our network:

Location: Los Angeles, California USA
Date: Tuesday, July 22, 2020
Start Time: 12:00pm PT
End Time: 5:00pm PT
Expected Outage / Downtime: Up to 30 minutes
Reason: Equinix will be performing a Firmware update

To increase performance, availability and sustainability of the Metro Connect Platform Equinix will perform a Firmware Upgrade within their Optical network. The work will be carried out at the DB4 to DB2 Fiber Span. During the upgrade process only DB4 and DB2 connected Metro Connect Service might have a downtime of up to 30 minutes due to a card reboot

We appreciate your patience during this work and welcome any feedback.

Thank you for being an Xfernet customer.

Affected Devices / Services

core01.dub01, core01.dub02
XFN Transit
xLink Service